All pricing on this web site is listed in U.S. currency. Payment is due upon date of shipment by MC/Visa/Amex, or Pro-forma invoices. 

For C.O.D. orders, MC/Visa and Amex are accepted.

All shipments in the U.S.A. are F.O.B. Watseka, IL/Boston, MA and will be sent freight collect. All shipments outside the U.S.A. will be subject to applicable customs and duties as per country destination. Customs and duty fees will be added to invoice. All weights are listed in pounds. 

IBOSE is not responsible for damage incurred in shipping. Delivery to carrier constitutes delivery to purchaser. Claims for damage or shortage in transit must be filed with carrier within 10 days after receipt of merchandise. Inspect all deliveries carefully and indicate any damage or shortage when you sign the delivery receipt. 

Returned merchandise will be accepted for credit only when written permission has been received from IBOSE. A 15% handling charge will be made on all returns with the following exceptions: 

1. Merchandise shipped in error by IBOSE. 
2. Merchandise defective upon receipt from IBOSE.

Used merchandise will not be accepted for credit. Used merchandise will instead be repaired and returned; repairs may include the replacement of parts. Please call IBOSE for the RMA (return merchandise authorization) number before returning the product(s). 
Address all correspondence concerning returns, placing orders, confirming orders, delivery requests, inventory, inquiries, etc., to: 

IBOSE 
3 Everson Dr. ,  Suite 144

Toronto,  Ontario  M2N 7C2
CANADA

Products remain the ownership of IBOSE until payment has been received in full.